Standard Policy
A non refundable deposit of 50% of the total rental for any reservation is payable at the time of booking. The balance is payable 30 days ahead of the guests' arrival date.
If there are genuine extenuating circumstances such as severe injury, illness or death that prevent the guest from honouring their reservation a refund will be issued subject to the cancelled dates being able to be rebooked by other guests. The refund issued will be the lessor of either the amount of the cancelled reservation or the amount of the reservation made by other guests over the same dates.